Frequently asked questions

How to have your smurf

1) Select the region you need and make sure there is stock available.
2) Click on buy now and pay with the payment method of your choice: paypal or cryptocurrencies.
3) You will receive the account information to the email address you provided at the time of payment.
4) Login to and change all data: email and password..

It is possible that the account will be banned, although it is very unlikely, we currently have a 2% ban rate with the method we use. In any case, follow these instructions:

1) Make sure the ban was for using a boted account or being a smurf account.
2) If so, please contact us with the order number, account credentials NAME:PASSWORD and the reason for the ban..
3) If it is within the 14 days warranty we offer, we will replace your account as soon as possible as long as there is stock left, our working hours are from 10:00 to 20:00 CEST.

In case of being out of the 14 days warranty or the ban is for other reasons, the case will be evaluated and either the account will be replaced or you will be offered a 50% coupon for your next purchase.

The stock is replenished twice a month on the 14th and 28th of each month before 20:00 CEST.